Shipping
Standard shipping with DHL within Great Britain is free of charge. Our express shipping costs £23 per order, regardless of the size or weight of the package. We take care of customs clearance and customs duties for you.
The delivery time for standard shipping can take 5-7 working days. With express delivery, you will receive your order within 1-2 working days due to the customs declaration. Saturday delivery is not possible.
Please note that there may be slight delays in the delivery of your orders due to an increased order volume.
Returns
For orders placed between 21 November and 31 December 2023, you have an extended right of return until 31 January 2024. For orders placed after 1 January 2024, our usual 30-day right of return applies again.
Please ensure that the goods are unused and undamaged. It is also important that the goods and product labelling are still attached to the items or that the items are returned in their entirety. For a return free of charge, please only use the enclosed return slip with the pre-paid and addressed return label. If you need a new return label, please contact our customer service at shop@porsche-design.com.
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PROVIDER
Porsche Lifestyle GmbH & Co. KG
Grönerstraße 5
71636 Ludwigsburg
Germany
Customer Service
Phone: [toll-free in Germany] 0800 9000 911
+49[0]711 911 0 if calling from outside Germany
Headquarters
Phone: +49[0]711/911 12911
Fax: +49[0]711/911 12880
contact@porsche-design.com
Court of registry: Amtsgericht Stuttgart HRA 301131
VAT ID No: DE 813 88 10 02
Personally liable partner:
Porsche Verwaltungsgesellschaft mit beschränkter Haftung
Registered office of the company: Ludwigsburg
Registry court: Amtsgericht Stuttgart, HRB 302214
Represented by the Management Board:
Stefan Buescher (Chairman), Volker Strotmeier
Shareholders' comittee:
Lutz Meschke (Chairman), Peter Daniell Porsche, Dr. Oliver Porsche, Detlev von Platen, Dr. Jan Becker, Ferdinand Rudolf Porsche
INFORMATION FOR CONSUMERS PURSUANT TO REGULATION (EU) NO. 524/2013:
For the purpose of alternative dispute resolution for disputes involving consumers, the European Commission has established a platform for online dispute resolution (ODR). The ODR Platform can be found here: http://ec.europa.eu/consumers/odr/.
Our email address is contact@porsche-design.com
CONSUMER INFORMATION ACCORDING TO THE CONSUMER DISPUTE SETTLEMENT ACT (VSBG):
The Porsche Lifestyle GmbH & Co. KG is not prepared and obliged to participate in dispute resolution proceedings before a consumer arbitration board.